I refuse to purchase tickets from the Live Nation/Ticketmaster monopoly, no matter how much I love the act or believe that going to a show would bring about world peace. The Cure's Robert Smith makes it clear the artists themselves hate the monopoly as well:
Hours after Ticketmaster began the “verified fan” process on March 15 to distribute tickets for the band’s first American tour in years — an additional layer of security that Smith insisted upon to prevent scalpers and astronomical prices — the front man wrote an angry screed against the company for the mandatory fees they snuck in for buyers. “I am as sickened as you all are by today’s Ticketmaster ‘fees’ debacle,” he wrote in an all-caps Twitter thread. “To be very clear, the artist has no way to limit them. I have been asking how they are justified. If I get anything coherent by way of an answer I will let you all know … There are tickets available, it is just a very slow process. I will be back if I get anything serious on the TM fees.”
One particular tweet gained virality for showcasing the extent of the company’s malpractice: A fan’s reasonable ticket price of $20 was more than doubled due to processing fees and charges.
At least The Cure have enough clout to get some changes made. Ticketmaster backed down ever so slightly from the 110% surcharges after Smith's complaints:
“After further conversation, Ticketmaster have agreed with us that many of the fees being charged are unduly high, and as a gesture of goodwill have offered a $10 per ticket refund to all verified fan accounts for the lowest ticket price transaction,” [Smith Tweeted]. “And a $5 per ticket refund to all verified fan accounts for other ticket price transactions for all Cure shows at all venues.”
Unregulated capitalism produces monopolies in short order; that's why we have regulation. But having a history degree means watching everything in the present rhyme with everything in the past. So while the monopolies of today have their moment or rapacious greed, I fully expect that we'll see some serious trust-busting soon, and then, 60 years from now, our grandchildren will have forgotten why.